Privacy Policy

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1. Introduction & Commitment

At Kargora Express, we are dedicated to safeguarding the privacy and security of our clients, partners, and web visitors. As a global freight forwarding and logistics company connecting businesses and individuals across borders, we collect and process necessary operational data to ensure safe transit, customs compliance, and real-time shipment visibility.

This Privacy Policy outlines how Kargora Express collects, uses, stores, and protects personal and commercial data when you access our digital portals, book shipments, or request freight quotations.

2. Information We Collect

To coordinate domestic and cross-border deliveries across air, ocean, and road networks, we collect relevant shipment and contact information including: sender and recipient names, corporate addresses, delivery contact numbers, email addresses, customs declaration details, commercial invoices, and cargo specifications.

When you interact with our online portal or tracking systems, technical telemetry such as IP address, browser type, consignment identifiers, and date/time stamps are logged strictly for performance monitoring, security diagnostics, and proof-of-delivery verification.

3. How We Use Your Data

We process collected information strictly for legitimate supply chain and shipping operations, including:

  • Executing freight transportation, warehousing, cross-docking, and last-mile deliveries.
  • Fulfilling statutory customs, border clearance, and international trade declarations.
  • Providing real-time consignment milestone updates, tracking alerts, and delivery confirmations.
  • Generating accurate freight quotations and handling customer service inquiries via our 24/7 support desk.

4. Data Sharing & Global Compliance

Kargora Express never sells, leases, or trades your personal information. Relevant consignment data is shared only with verified logistics partners, including port authorities, airline carriers, maritime handlers, and regulatory customs agencies strictly to the extent required to complete lawful transit and clearance.

5. Contact Us Regarding Your Privacy

If you have any questions or concerns regarding our privacy practices or your data rights, please contact our Data Protection team at support@kargoraexpress.com or for general inquiries at info@kargoraexpress.com.

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